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Cardholder Support

For cardholder support, please call the number on the back of your card. If you have misplaced your card, please contact your program administrator.

OceanPay cardholders:

Visit www.oceanpay.com to submit a Customer Support ticket or call the number on the back of your OceanPay card.

Directocash cardholders:

Please call 877.422.2376 for account balance or visit www.mydirectocard.com.

Corporate

To contact Brightwell Payments by phone, please call:

Sales toll-free: 855.858.1983

Toll-free European maritime sales: 0 800 0928047

Main office line: +1 (404) 855.2462

Brightwell Client Support: +1 (404) 855.2462 Option 2

Directocash Client Support: +1 (404) 855.2530

 

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To contact Brightwell Payments, please complete the fields below. To ensure a timely response, please select either Client Support or Sales so that we can submit your request to the appropriate department.

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©2011-2012 Brightwell Payments, Inc.     |     P.O. Box 724026, Atlanta, GA 31139     |     p: +1 (404) 855.2462 or toll-free: 855.858.1981