Loyalty, Awards & Promotions: Consumer Rebates

The Client: A world leader in online marketing services that is among the top 5 fastest-growing private companies in that space.

The Problem: Looking to reinforce their position as an industry leader and innovator, they wanted a new way to recognize customer loyalty and stimulate additional sales. The traditional tools of rebate checks, percent savings and dollars off offers were considered too run-of-the-mill.

The Solution: Brightwell Payments crafted a custom-branded, disposable Visa card program. Customers received reward rebates for purchases from the client's product portfolio, enhancing customer satisfaction while securing loyalty.

The Results: The program expanded sales across their products with more than 50,000 cards awarded in the first year. They were so pleased with the results they expanded it across all divisions and product lines, partnering with Brightwell Payments for custom solutions for all their rebate, reward, and incentive programs.